Frequently Asked Questions
Have a different question and can't find the answer you're looking for? Reach out to our support team and we'll get back to you as soon as we can.
What is MeritCo's return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return properly.
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping options are available at checkout for 1-2 business day delivery.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
Are your products ethically sourced?
Absolutely. We partner with suppliers who adhere to strict ethical and environmental standards. Transparency is core to our brand values.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order status in your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, and Apple Pay.
Still have questions? Contact us